Customer Support

How long does shipping take?

Orders are fulfilled by Printful and typically ship within 2–7 business days. Standard domestic shipping takes 3–5 business days after fulfillment.

Can I return or exchange an item?

Since every item is printed on demand, we do not accept returns for sizing or change-of-mind. If your item arrives damaged, defective, or incorrect, contact us within 14 days and we'll make it right.

My order hasn't arrived — what do I do?

Check your tracking link in your order confirmation email. If your order is more than 14 days past the estimated delivery date, email us and we'll investigate.

Can I change or cancel my order?

Orders enter production quickly. Contact us within 2 hours of placing your order and we'll do our best to accommodate changes or cancellations.

Do you ship internationally?

Currently we ship within the United States only. International shipping is coming soon.

What sizes do you carry?

Most items are available in sizes S–3XL. Check the individual product page for the full size chart.

I have a question about a custom order (Script'd).

For personalized or bulk custom orders, email us at scriptd@thesocialbattery.store or use the custom order form at thesocialbattery.store/scripted/order. We'll get back to you within 1–2 business days.